Security, privacy & your data

Where it lives, who sees it, how it leaves.

1. Where your data livesYour workspace records sit in a database in Sydney, Australia; sign-in identity, outbound email and error reports go to named providers in the United States.Reference
2. Who can see what: capabilities, not rolesEvery member holds a list of capabilities granted by the modules that are on, plus a read scope for deals - their own, their team's, or the whole book.Concept
3. What Headway staff can and can't seeHeadway staff see the facts about your account - plan, seats, admins, usage counts - and never your workspace's records; today staff cannot enter a workspace through the product at all.Concept